Legal · Privacy
Privacy policy.
Last updated: 19 April 2026
1. Who we are
TradeInTune is operated by Jack Mackie, based in Australia. In this policy "we", "us" and "our" refer to TradeInTune. "You" means any visitor or account holder on tradeintune.com.
If you have questions about this policy or how we handle your data, email privacy@tradeintune.com.
2. What we collect
We collect only what we need to run the product:
- Account data. Email address, name, password hash, and country. If you sign in with Google, we receive your email, name, profile picture, and unique Google ID.
- Age. We collect your date of birth to confirm you are 18 or older. We do not knowingly serve users under 18.
- Learning progress. Modules completed, drill answers, streaks, XP, time spent in the product.
- Payment data. Processed by Stripe. We never see or store your card number. We keep the last four digits and the transaction reference for receipts.
- Device and usage data. Browser type, IP address, pages visited, session duration. Collected through our analytics provider in anonymised form.
- Support correspondence. Messages you send us through the help form or email.
3. How we use it
- Authenticate you and keep your account secure.
- Serve the curriculum, track progress, and tune the adaptive drill queue to your weak spots.
- Send transactional email (receipts, password resets, important service notices). You cannot opt out of these.
- Send product email (new modules, occasional educational content). You can opt out any time from any message footer.
- Process payments and prevent fraud.
- Diagnose bugs, improve the product, and measure what lessons work.
- Comply with legal obligations that apply to us.
We do not sell your personal data. We do not rent it. We do not share it with data brokers.
4. Who we share with
We share data only with service providers who help us run the product, and only with the minimum data they need:
- Stripe for payment processing.
- Google if you use Google sign-in.
- Email delivery provider for transactional and product email.
- Hosting and analytics providers for the website and product.
MYFXBOOK publicly displays the performance of a live trading account owned by Jack Mackie. That account is separate from your user data and is not linked to your profile.
5. Where your data lives
Data is stored on servers inside the European Union and the United States. By using TradeInTune you consent to your data being transferred to and processed in those regions.
6. How long we keep it
Active account data: for as long as your account exists. If you delete your account, we erase personal data within 30 days, except records we are legally required to keep (for example, tax invoices, which we retain for seven years).
7. Your rights
Under Australian Privacy Principles and, where applicable, GDPR:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion.
- Request a portable copy of your data.
- Object to processing or withdraw consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these, email privacy@tradeintune.com from the email address on your account. We reply within 14 days.
8. Cookies
We use first-party cookies for session management (keeping you signed in) and for privacy-respecting product analytics. We do not use advertising cookies. You can clear cookies at any time from your browser; clearing them will sign you out.
9. Security
Passwords are hashed with bcrypt. Data is encrypted in transit (TLS) and at rest on our provider infrastructure. We follow the principle of least privilege internally.
No system is unbreakable. If a security event affects your data, we will notify you and the relevant authority in line with our legal obligations.
10. Children
TradeInTune is for adults. We do not knowingly collect data from anyone under 18. If you believe a child has signed up, email us and we will close the account and delete the data.
11. Changes to this policy
If we change this policy in a material way, we will notify you by email or by an in-product banner. Minor editorial updates are reflected in the "last updated" date at the top of this page.
12. Contact
Jack Mackie, TradeInTune. Australia.
privacy@tradeintune.com