Return policy.

1. Digital products

TradeInTune sells access to digital educational content through a subscription. There are no physical goods to ship or return, so this policy covers our sales and cancellation terms rather than physical returns. It mirrors the terms set out in our Terms of Use and sits alongside them.

2. All sales are final

TradeInTune subscriptions are billed in advance, and all sales are final. Because you get immediate, full access to the entire curriculum, every drill, the glossary, and the daily challenge the moment you subscribe, the value is delivered upfront. We do not offer refunds for a subscription once it has started, and we do not refund unused time on a subscription.

This does not affect any refund you are entitled to under a law that applies to you and cannot be excluded by contract. Those statutory rights are set out in sections 5, 6, and 7 below.

3. App Store purchases

If you subscribed through the Apple App Store, your purchase is billed by Apple, and any refund is issued by Apple under Apple's own policy — TradeInTune cannot process or override an App Store refund directly. If you believe you are entitled to a refund, request one at reportaproblem.apple.com, on your device via Settings → [your name] → Subscriptions → TradeInTune → Report a Problem, or through Apple Support.

4. Cancelling your subscription

You can cancel at any time from your account settings in one click. There is no cancellation fee.

When you cancel, your subscription stops renewing but your access continues until the end of the current billing period. We do not charge you again after that. Cancelling stops future charges; it is not a refund of the period you have already paid for.

5. Automatic renewal

Subscriptions renew automatically at the end of each billing period until you cancel. Monthly plans renew monthly and yearly plans renew yearly, at the price shown when you subscribed. We will give you at least 30 days notice by email before any price change applies to your account.

6. EU, EEA, and UK withdrawal rights

If you are a consumer in the European Union, the EEA, or the United Kingdom, you have a statutory 14-day right of withdrawal under the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Contracts Regulations 2013. Where that right applies, it applies regardless of the all-sales-final policy above.

To invoke it, email support@tradeintune.com. Note that for digital course content the cooling-off right can be lost once you start consuming the content if you gave prior express consent. We will not deny a refund on that basis without first telling you which consent you gave.

7. United States

There is no federal law in the United States requiring a cooling-off period or refund on digital subscription purchases. Our subscriptions are sold on an all-sales-final basis (section 2), except where a refund is required by a law that applies to you. If you subscribed through the Apple App Store, any refund is handled by Apple, as set out in section 3.

We comply with US automatic-renewal laws, including California's Automatic Renewal Law: we tell you the subscription auto-renews before you pay, we send renewal and price-change notices by email, and you can cancel any time in one click from your account.

8. Your consumer rights

Nothing in this policy limits rights you have under Australian Consumer Law, or any equivalent consumer-protection legislation in your country that cannot be excluded by contract. If a law that applies to you gives you stronger rights than this policy, that law applies.

9. Contact

TradeInTune. Australia.
support@tradeintune.com