Account & billing
Cancellation, refunds, payment, email, and account deletion.
5 articles
How do I cancel?
Account → Billing → Cancel subscription. One click. No retention funnel, no exit survey.
2 min→Do you offer refunds?
All sales are final. We don't offer refunds except where required by law, but you can cancel any time.
2 min→How do I update my card?
Account → Billing → Update payment method. Stripe handles the form. The new card becomes the default immediately.
2 min→How do I change my email?
Account → Settings → Email. Confirm the new address from the verification link before the change takes effect.
2 min→How do I delete my account?
Account → Settings → Delete account. Full deletion in 30 days, except the tax records the ATO requires us to keep.
2 min→